Online Privacy and Security
Your Privacy
Firthshore Limited respects the privacy of every individual who shops via our online shop.
When you place an order online, all personal information you give TheFlowerCage is kept absolutely private.
We will not share or sell your name or any other personal information you provide us to any outside companies or agencies.
For those who choose to receive our occasional emails, rest assured we do not share, rent, or sell your email address to outside companies
or agencies.
If you receive our print catalogue or order via mail or telephone, there is a chance we will share your name with reputable third parties
whose products might be of interest to you. If you do not want us to share your information with third parties,
please email our customer service team at contact@theflowercage.com.
Firthshore Limited may use cookies to allow us to better service our customers. If you would like to erase all cookies at the end of every
session or disable them entirely, please refer to your browser instructions on how to do so. Please note that disabling cookies will
prevent you from placing items in your shopping cart, and you will not be able to order online.
To order by phone, please call (044)(0)8708032535 to reach one of our customer service associates.
The Call Center is open from 9 a.m. to 5 p.m. GMT from Monday to Friday.
We save personally-identifiable information only when visitors place an order (when we must save name, address, and
credit card information in order to process the order) or request a catalogue (when we use the name and address in order to deliver the
catalogue). In order to improve our Web site and identify navigation problems, we save information about how visitors click-through
our site, but that information is aggregate and not linked to personally-identifiable information.
Your Security
Orders placed through our Web site utilize SSL (secure socket layers) to protect credit card information so it cannot be read in transit.
If you do not have a browser that supports SSL or you are not comfortable sending your credit card information online, then you may call
(044)(0)8708032535 your order to us, or send cheque payable to Firthshore Limited.
It is important for you to protect against unauthorized access to your password and to your computer. Be sure to sign off when finished using
a shared computer.
Conditions of Use, Notices, and Revisions
If you choose to visit TheFlowerCage.com, your visit and any dispute over privacy is subject to this Notice and our Conditions
of Use, including limitations on damages, arbitration of disputes, and application of the law of Scotland, United Kingdom. If you have
any concern about privacy at TheFlowerCage.com, please contact us with a thorough description, and we will try to resolve it.
Our business changes constantly, and our Privacy Notice and the Conditions of Use will change also. We may e-mail periodic reminders of our
notices and conditions, unless you have instructed us not to, but you should check our Web site frequently to see recent changes.
Unless stated otherwise, our current Privacy Notice applies to all information that we have about you and your account.
We stand behind the promises we make, however, and will never materially change our policies and practices to make them less protective of
customer information collected in the past without the consent of affected customers.
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