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Delivery & Returns

Delivery to United Kingdom and Ireland

At present, Firthshore Limited only deliver TheFlowerCageTM to United Kingdom and Northern Ireland.

Free Delivery !

If the value of your order is £300 or more, there is NO delivery charge.

Normal Delivery Charges

The normal delivery charge for orders at TheFlowerCage.com is £15 plus VAT. This is applied on a per-order basis and NOT to each individual item !

Delivery Times

We aim to deliver your goods to you within a maximum period of 7 days. We do aim to complete these items within 2 days but to avoid disappointment please order in advance.
Our average actual delivery times are generally 1 -3 days from placing your order.However, pedestal cages are made to order so please allow 4 to 6 weeks.

If you place your order before 12.00 noon and the items are in stock, then it is normally dispatched the same day.

Delivery Times – Cheque payment

If you have chosen to pay for your order by sending us a Cheque or a Postal Order - please allow additional time for your payment to clear, before we dispatch your order. This generally adds a further 7 working days to the delivery time for your order.

You can check the status of your order at any time, by going into Your Account and clicking the Order History Button. This area will give you full details of your current and past orders with us.

Returns

You can return an item to us if - It's faulty, damaged, the wrong item or for any other agreed reason.
Returns must be made within 14 days from the day you receive your order.

Further information on returns will be included in the confirmation email you will receive after placing your order.
You will also receive information on how to return an order, included within the packaging of your order.

Further Information

If you have any questions about deliveries or making returns, don't hesitate to contact us.

You can find all our contact information on our Contact Us page.


You can also contact us to ask about delivery, before you place your order with us.

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